New Features for Facebook Business Pages

Facebook Pages are evolving and their latest profile update introduced today gives users the ability to physically switch between their personal and business page profiles.

While previously you could be seen only as the business while updating your page (Business Persona) you could only like and comment on other pages as yourself (Personal Persona), this is all about to change.   This change to the way Facebook profiles work means you can now fan other pages as your page giving your own business presence an increased profile.

From a business and promotional perspective this is great news. Many marketers have been hesitant to use Facebook pages for fear that it is linked with their personal profile. While technically this has never been the case, from an external user’s perspective at least, it has been a bit of a barrier for the less experienced user who is rightly protective of their personal privacy and the desire to keep home life and work life separate.

Introduced today and currently in preview mode it goes live officially on March 10th. To get a preview and jump the early upgrade queue just log into your page and take the quick demo tour.

You will receive the following added functionality to help enhance your fan base engagement:

• Notifications when fans interact with your page or posts
• A place to showcase photos along the top of your page
• A news feed for your page
• The ability to Like and post on other pages as your page

We think this is way overdue but a good move on Facebook’s part. Finally they are taking the role of business pages more seriously reinforcing the idea that there is as much a place for business in social as there is for play.

Go to our Facebook page and let us know what you like and dislike about Facebook pages. http://www.facebook.com/MagpieMedia

An Invitation from Magpie Media

Online Marketing-Strategies that Work – Free Online Presentation Tuesday 25th January 2011

On the Tuesday 25th January I am leading a 1-hour online presentation in conjunction with the Corporate Toolbox on the topic of Online Marketing and Creating Strategies That Work, and I want to encourage you to attend.

The presentation is free and, whether you are an evangelist or a doubter of the value of online marketing, I guarantee you will find the content highly relevant to your business.

In today's competitive business environment keeping your customers engaged and you front of mind requires a strong online presence. Online marketing incorporates social media but it is so much more than a couple of posts on Facebook and a few Tweets on Twitter.

You need to consider a wide range of products and platforms to maintain an effective communications and marketing strategy that will result in more engaged customers and referrals that will positively grow your income potential.

In this online presentation we will share with you:

• How Social Media has impacted on business. 
• Where online marketing and communications is heading as a result of technology advancements and changing public perception. 
• What platforms are working and why.
• Better understand how webinars work and how they are useful for your business.

Everyone that attends this Webinar will receive a copy of the Magpie Media E-book “Online Strategy for Business” which is a no-nonsense easy to apply framework that you can use for your own business.

If you have any questions please don’t hesitate to contact me, hope you can make it.

When: 9.00am Tuesday 25th January 2011
Where: Online
Register Now: https://www1.gotomeeting.com/register/284507097


Kind regards

Craig Garner
Magpie Media
www.magpiemedia.biz
phone 021 777791 (NZ Mobile Phone)

The Answer is “What do you want from life”. Do you have the Question?

No matter which way you look at it New Year is a time to reflect on the past. It’s been a year of ups and downs for all of us accentuated by a massive economic recession. Yet despite the challenges I’m sure there have been numerous successes, opportunities and wins for all of us.

You’re probably getting bombarded with messages about goal-setting right now; I make no apology for making my first post for 2011 stereotypical if that the way you see it. Unfortunately unless you understand the principle of achieving goals it becomes a pointless topic. Most of us made the obligatory token resolution … lose weight, spend more time with the family, give up smoking, to be less stressed, the list goes on. There are plenty of statistics that tell us a large majority of people fail to achieve these goals. Why, for a few simple and avoidable reasons.

Goal setting is not the secret of success, achieving them is.

Like most goals we are never committed enough to make them habitual, they are doomed to failure from the outset. If you really want to learn the secret of goal setting pull out the classic by Napolean Hill, “Think and Grow Rich” or the more modern take from Stephen Covey, “Seven Habits of Highly Effective People” and start applying the rules, they work.

I often refer to these two books because everything else I read seems to be a facsimile of the same message. In no way am I criticising the efforts and messages of others, we need to be constantly reminded and prodded along the way. This in itself is one of the core messages that are presented in the Hill/Covey “Secrets of Success”.

The Secret of Happiness is doing what you want to do.

Our working life consumes the greatest quantity of our quality time, are you happy with what you do? If I was to put you on the spot now and ask “What is it you want most from your life” could you answer? We know that strategic planning for our business is critical; this allows us to have a focussed direction for our business. This being said, how often do we do this for ourselves?

Don’t let others influence your direction; it’s all up to you.

Everyone has a reason why things can’t be done. If they were all correct then nothing would be so get on with it, just be sure it’s what you want to do first. I realise this is all a little cliché, but it has to be said, if nothing else I am doing this to remind me of the same thing as I start a new and more productive business year.

It is fitting I end this with the words of someone who has proven his worth and made something from nothing, Hill says “ Your only limitations are those that you setup in your own mind or those that you permit others to set up for you”.

If you want to read a nice Blog post on why goals don’t work look at this excellent post by my good friend and associate Jits Doolabh from Revonet “Goals and Momentum”.

And here is the man himself Napoleon Hill talks about his meeting with Andrew Carnegie, the meeting that changed his and countless other lives for the better.

The rise of the networked enterprise: Web 2.0 finds its payday

Serendipity as a word is in revival thanks to Social Media. How many times have I looked at my TweetDeck feed and noticed a comment or article that is exactly what I was looking for at that moment.

Reality is this is less of a chance and more that such a wide range of information is being funnelled into our customised information channels. We follow and fan folk who talk and think about things that interest us so it’s little surprise much of it is going to be relevant.

I “found” an article today that lead me to the latest McKinsey Quarterly survey on how businesses are using Social Media now (as opposed to a few months ago – times are a-changin’).  As I read this fascinating review I noticed that it had been released only the day before and the next day they were having a live Twitter discussion (#mckweb2). As it turned out that was now so I managed to have an interactive discussion with the author (@mchui) and a bunch of other valuable conversation contributors in real time. I love Social Media, it’s just so Social.

The rise of the networked enterprise.

McKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher margins. This is unsurprising as we strive to become a “fully networked enterprise” we can achieve a measurable ROI and long term benefits to the organisations brand and culture by using rather than resisting this inevitable product.
Here is one small exert from the review that looks at who inside the organisation are managing the platforms (A question that I am often asked).

Managing the Web-based organization

Respondents report that a variety of organizational structures and units manage Web 2.0. This year’s results show that the IT department is most likely to oversee internal Web initiatives (61 percent of respondents). For customer-facing initiatives, 74 percent of respondents say that oversight falls to the marketing department. For Web 2.0 initiatives involving external suppliers and partners, roughly equal numbers of respondents cite the IT, marketing, and business-development functions. Financing comes from a variety of places, including the IT function, central corporate sources, and discretionary funds at the business unit level.

The social nature of most Web technologies, of course, opens companies to greater interaction with the outside world. To manage this change, a slim majority of respondents (51 percent) say their companies have adopted formal social-media policies; companies with higher levels of Web 2.0 adoption are likelier to have them. In most cases, only a few employees are authorized to speak on behalf of the company.

For the complete review visit the McKinsey Quarterly website here mckinseyquarterly.com

Making Sense of Twitter: Understanding Content Filtering and Hashtags

The concept of Twitter was born when Jack Dorsey introduced the idea of individuals using an SMS service to communicate with a small group, a simple concept that took flight. As popular as it has become many become frustrated and disillusioned at what appears on the surface to be incoherent and time wasting babble.

Twitter now receives an excess of 65 million tweets per day, that’s about 750 per second so how does anyone make sense of all this noise.

Launched in 2006 Twitter has firmly established itself as one of the Social Media heavyweights. Described as a micro-blogging platform it allows users to impart snapshots of information, random thoughts and or links to other sites using text based 140 character posts called “Tweets”.

Twitter is basically a conversation, as a comparison think of it as a crowded stadium during the half time break. Most of the discussions have little or no importance or benefit to you. Even if you could, attempting to follow every word at any given moment would be pointless and timewasting. Imagine if you could filter out all the nonsense and focus on the people or topics that are relevant to what you are interested in, now that would be powerful.

With the use of filtering tools like Twitter Search and TweetDeck to name a few that’s exactly what you can achieve. It’s less about controlling the conversation and more about fine tuning your ears.

There are three basic principles to creating appropriate Twitter streams:

1. Follow the right people: building your community in Twitter means following those you know as well as complete strangers. If you are too selective on who you follow you also restrict your potential flow of content and resources. If you are part of a particular sector such as the Wine industry you may choose to only follow people who refer to wine in their profile ensuring that you have a more targeted group. If someone is consistently off subject or irrelevant to your requirements simply “unfollow” them, no harm done. As your following increases use the “Group” function to segment people into subject or specialty clusters. 
2. Search Content: Try the advanced Twitter Search at http://search.twitter.com/advanced and filter content by subject, date and location. This allows you to find content that is relevant to you. You may have noticed recently that Google now features Twitter content related to your search at the top of its results page. Alternatively create search threads in columns using the Twitter website or in third party applications like TweetDeck.
3. Use Hashtags: Used in conjunction with conferences, events, presentations and webinars, the Hashtag can be a great tool for engaging the immediate and extended audience. By placing the # symbol before an unbroken word, phrase, or numeral i.e. #mytag2010, it creates a mini-search engine phrase that can be looked up and followed on Twitter thus filtering out all the other non-relevant material.

To create a Hashtag simply search twitter and check to see if your string of letters and numbers are unused. If already in use try a variation until you achieve no search results.
When your event is being publicised let attendees know in advance what the Hashtag is and be sure to use it in all your event related tweets leading up to, during and post the event. Once finished the tag retires into obscurity until used again, remember no-one owns or can lay claim to a Hashtag.

Attendees or those interested in following the conversation created in Twitter can set up a search column in their Twitter application or used a third party platforms like Twitterfall or Monitter and keep current on the on-going discussions, feedback and references.

Search on Trendsmap.com to see if your Hashtag is “Trending” on Twitter and add some impact to your presentation by putting the feed in a prominent place by using VisibleTweets.com to graphically showcase your feeds and to encourage other attending to participate.

Mary, Mary, quite contrary, how does your business grow?

While walking through the park this morning I stopped to admire the neat rows of newly planted flowers in one of the garden plots I pass almost daily. The plant selection and design was noticeably different from the layout of the previous year. This act of regeneration, of redesign, of hard work with a vision of something yet to be realised made me think how this horticultural endeavour compared to business development. How to successfully manage and maintain both are skills learnt and handed down for centuries. It’s all been done before, the mistakes have all been made, yet why is it that so many of us still get it so very wrong?

The comparison to starting and maintaining gardens and business are remarkably striking to me. One of the perplexing issues associated with business growth and development, no matter how prepared we are, is the Groundhog Day factor – of doing or being subjected to the same thing again and again. The same issues with staff, out-dated and poor planning, excessive stress, lack of direction, missed deadlines and missed opportunities to name just a few.

Looking at this garden I couldn’t help wondering how the horticulturalists involved in the project felt about this task. Did they regard the ending of the previous years’ planting with sadness, or looked to the beginning of the new garden with a sense joy and opportunity or did they just simply have a resigned indifference to the entire process. From the perspective of an observer, an outsider looking in, the quality and consistent perfection of this plot and surrounding grounds illustrated a definite pride and respect for what they do.

I like analogies because they compartmentalise ideas and put them into perspective. The comparison of the garden to business for me is easy to relate to. Most of us in some form or another have attempted to grow something. Through lack of planning, loosing focus, by not watering or managing risks such as pests and disease we fail to produce a viable crop. This may not be as financially or emotionally devastating when compared to business failure yet we miss out on the potential rewards that a ripe fruit or a flower in bloom can bring to our lives as well as the sense of achievement of creating something worthwhile.

To be successful in gardening, even if you are highly educated or an old hand with years of experience, it takes planning and strategy; having the right stock and the ground in optimum condition at the right time of the year means preparation well in advance of planting the garden. Additionally advanced management of pests and diseases is better than trying to react after they have taken hold. Removing poor performing plants and replacing them with sturdy stock ensures that the other plants are not negatively affected, diminishing our potential yield.

This can only be possible if you have contingences in place and recognising that these problems are part of the growing process. By hoping for the best and adopting a wait and see attitude may result in success, the risks are significantly higher. And of course there is little point to starting the project unless you are fully committed. Watering and feeding is a mandatory task, miss even one step and the long term impact could be irreparable. Last but not least is preparing for and observing the optimum time to harvest, getting the most out of the garden. Once this has occurred then planning for the future is already underway with the best seed and lessons from the previous year recognised and integrated into the ever changing landscape.

Gardening like business is not new, most of the mistakes have been made by others and the best ideas are available in books, taught in classrooms or handed down via experts in their field. We can choose to prepare and understand that this learning should never end and make it integral to our business rather than a reaction to issues and problems. Spending time planning and developing our own skills relates directly to the growth, success and sustainability of our business.
During my morning walk I thought about my newly discovered analogy and relayed my story over breakfast to my partner. She listened and agreed then went and got her copy of Stephen Coveys’ “Seven Habits” book. In there she pointed out a chapter how Covey compares the process of business to agricultural practice, tending and nurturing plants is the same as how we have to view our business.

This simply reinforced my point rather than detracted from it. No idea is unique; the lessons are there and readily available to us from those who have taken the time to impart their hard earned knowledge. We need to constantly up skill and remind ourselves of what these lessons mean then apply them to our daily business lives and enjoy the fruits of our labour rather than repeating unnecessary failure.

What have you learned today that’s worth sharing?

B2B or not 2B: A Social Media Dilemma

We get the point that Business to Consumer (B2C) is working for online marketers but the jury is still out on the Business to Business (B2B) sector.

This four minute video illustrates some vital statistics for B2B marketers.

What I found even more interesting was the backstory of this video and the impact it made itself as a promotional tool for its creator Earnest Agency